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How to Create a New Shipping Zone on Shopify

Last updated: August 01, 2024
Written and researched by experts at AvadaLearn more about our methodology

By Sam Nguyen

CEO Avada Commerce

The destinations of your shipping order are categorized into shipping zones. A shipping zone often covers countries or geographical regions, in which the same fixed, preset shipping fees are applied within that zone. Your current shipping zones and the corresponding fees could be view on the Shipping page on Shopify.

For details, this article would provide you well-tailored instructions with illustration on how to create a new shipping zone on Shopify.

  • Note If a customer’s shipping address is outside of your shipping zones, Shopify will inform them that the shipping rate is not yet available for their location.

Creating a New Shipping Zone

Here’s the step by step guide on adding a new shipping zone on Shopify:

Step 1: Go to the Shipping section from Shopify Admin

First, log in your Shopify account, go to the Settings section in your bottom left corner and select Shipping.

how to create a new shipping zone on Shopify on Desktop

Step 2: Click Add shipping zone

In the Shipping zones section, click Add shipping zone on the top right.

how to create a new shipping zone on Shopify on Desktop 1

Step 3: Enter new shipping zone name

In the Zone name box, give your new shipping zone a name to differentiate it from others.

how to create a new shipping zone on Shopify on Desktop 2

Step 4: Click Add countries

Right under Zone name, in the Countries section, select Add countries to add countries to the zone you named above.

how to create a new shipping zone on Shopify on Desktop 3

  • Caution Don’t forget to review your tax settings after you update a shipping zone, as the default tax rates are calculated based on this.

Step 5: Add countries for your shipping zone

A list of countries will now appear, categorized into continents: Asia, Europe, Africa, Central America, South America, Oceania, North America and Other areas. Select the countries you wish to cover in your new shipping zone, then click Add.

how to create a new shipping zone on Shopify on Desktop 4

By selecting a large region like Asia or Europe, you will include all the countries in that region. If you want to exclude specific countries within that region, just uncheck the box beside them.

Step 6: Specify the shipping areas within a country if you wish

To limit the shipping areas within a country to certain places, click the blue Edit button beside the country name.

how to create a new shipping zone on Shopify on Desktop 5

Check the boxes beside states or cities and provinces you want to include in your shipping zone. Uncheck if otherwise. Click Done to save your change.

However, be informed that, in this section, some countries might not display separate states or cities and provinces.

Step 7: Add price based rates or weight based rates to your shipping zone if you wish

Shipping rates for certain areas can be manually customized either based on price or weight. To add manual shipping rates to your shipping zones, click Add rate next to the type of rates you prefer.

how to create a new shipping zone on Shopify on Desktop 6

You could choose to do this later if you want.

  • Note Calculated rates for your shipping zones could also be added here if you are using Shopify Shipping service.

Step 8: Save new shipping zone that you created

Once you have completed, scroll down to the bottom of the page and click Save to record your changes. The newly added shipping zone could now be viewed in the Shipping settings section.

how to create a new shipping zone on Shopify on Desktop 7

To create a new shipping zone on iPhone (Click here)

  • Step 1: Go to Settings After logging into your Shopify account, go to the Store symbol in the bottom right corner and select Settings.

    how to create a new shipping zone on Shopify on iphone 1
  • Step 2: Go to Shipping Next, in the Store settings section, a list of settings available to customize your store will be shown. Tap Shipping.

    how to create a new shipping zone on Shopify on iphone 2
  • Step 3: Tap Add shipping zone Swipe down to the Shipping zone section, then select Add shipping zone.

    how to create a new shipping zone on Shopify on iphone 3
  • Step 4: Enter your new shipping zone name In the Zone name box, give your new shipping zone a name to differentiate it from others.

    how to create a new shipping zone on Shopify on iphone 4
  • Step 5: Tap Add countries Right under Zone name, in the Countries section, select Add countries to add countries to the zone you named above.

    how to create a new shipping zone on Shopify on iphone 5

    Caution Don't forget to review your tax settings after you update a shipping zone, as the default tax rates are calculated based on this.

  • Step 6: Add countries for your shipping zone A list of countries will now appear, categorized into continents: Asia, Europe, Africa, Central America, South America, Oceania, North America and Other areas. Select the countries you wish to cover in your new shipping zone, then tap Add.

    how to create a new shipping zone on Shopify on iphone 6

    By selecting a large region like Asia or Europe, you will include all the countries in that region. If you want to exclude specific countries within that region, just uncheck the box beside them.

  • Step 7: Specify the shipping areas within a country if you wish To limit the shipping areas within a country to certain places, tap the blue Edit button beside the country name.

    how to create a new shipping zone on Shopify on iphone 7

    Check the boxes beside states or cities and provinces you want to include in your shipping zone. Uncheck if otherwise. Click Done to save your change. However, be informed that, in this section, some countries might not display separate states or cities and provinces.

  • Step 8: Add price based rates or weight based rates to your shipping zone if you wish Shipping rates for certain areas can be manually customized either based on price or weight. To add manual shipping rates to your shipping zones, tap Add rate next to the type of rates you prefer.

    how to create a new shipping zone on Shopify on iphone 8

    You could choose to do this later if you want.

    - Note Calculated rates for your shipping zones could also be added here if you are using Shopify Shipping service.

  • Step 9: Save Once you have completed, swipe down to the bottom of the page and tap Save to record your changes. The newly added shipping zone could now be viewed in the Shipping settings section.

To create a new shipping zone on Android (Click here)

  • Step 1: Go to Settings After logging into your Shopify account, go to the Store symbol in the bottom right corner and select Settings.

    how to create a new shipping zone on Shopify on iphone 1
  • Step 2: Go to Shipping Next, in the Store settings section, a list of settings available to customize your store will be shown. Tap Shipping.

    how to create a new shipping zone on Shopify on iphone 2
  • Step 3: Tap Add shipping zone Swipe down to the Shipping zone section, then select Add shipping zone.

    how to create a new shipping zone on Shopify on iphone 3
  • Step 4: Enter your new shipping zone name In the Zone name box, give your new shipping zone a name to differentiate it from others.

    how to create a new shipping zone on Shopify on iphone 4
  • Step 5: Tap Add countries Right under Zone name, in the Countries section, select Add countries to add countries to the zone you named above.

    how to create a new shipping zone on Shopify on iphone 5

    Caution Don't forget to review your tax settings after you update a shipping zone, as the default tax rates are calculated based on this.

  • Step 6: Add countries for your shipping zone A list of countries will now appear, categorized into continents: Asia, Europe, Africa, Central America, South America, Oceania, North America and Other areas. Select the countries you wish to cover in your new shipping zone, then tap Add.

    how to create a new shipping zone on Shopify on iphone 6

    By selecting a large region like Asia or Europe, you will include all the countries in that region. If you want to exclude specific countries within that region, just uncheck the box beside them.

  • Step 7: Specify the shipping areas within a country if you wish To limit the shipping areas within a country to certain places, tap the blue Edit button beside the country name.

    how to create a new shipping zone on Shopify on iphone 7

    Check the boxes beside states or cities and provinces you want to include in your shipping zone. Uncheck if otherwise. Click Done to save your change. However, be informed that, in this section, some countries might not display separate states or cities and provinces.

  • Step 8: Add price based rates or weight based rates to your shipping zone if you wish Shipping rates for certain areas can be manually customized either based on price or weight. To add manual shipping rates to your shipping zones, tap Add rate next to the type of rates you prefer.

    how to create a new shipping zone on Shopify on iphone 8

    You could choose to do this later if you want.

    - Note Calculated rates for your shipping zones could also be added here if you are using Shopify Shipping service.

  • Step 9: Save Once you have completed, swipe down to the bottom of the page and tap Save to record your changes. The newly added shipping zone could now be viewed in the Shipping settings section.

Conclusion

Above is the guideline on how to create a new shipping zone on Shopify on Desktop, iPhone and Android. I hope it is helpful to you.

If you have any further concerns in terms of how to use Shopify to manage your store, drop by our Help Center to get your problems solved.

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Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.

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