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When Does Shopify Pay Me

Last updated: August 01, 2024
Written and researched by experts at AvadaLearn more about our methodology

By Sam Nguyen

CEO Avada Commerce

If you are a newbie to the Shopify platform, in other words, you have had little experience running a Shopify online store, then you may ask yourself When does Shopify Pay Me?. So you should not go anywhere because we are going to provide you with an easy answer.

This article will clarify how long it will take to get paid from Shopify, and provide the information about Shopify payment FAQS. Let’s get started right now!

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How long does it take to get paid from Shopify?

Pay period is the amount of time between the day a customer places an order on your site and the day your bank account receives the money from that order. You can identify the day a customer places an order on your store as the time that the customer places the order in the UTC zone. Shopify groups the funds from orders placed on Friday, Saturday, and Sunday, and then sends together as one payment.

Keep in mind that the funds may not pop up in your bank account immediately once they are sent. It normally takes banks from 24 to 72 hours to process deposits to your bank account.

Your pay period varies by the country where your store is based. You can take a look at the pay period by country below:

Country Pay period
Australia Two business days
United States  
Canada Three business days
Denmark  
Germany  
Ireland  
The Netherlands  
New Zealand  
Spain  
United Kingdom  
Hong Kong SAR China Four business days
Italy  
Singapore  
Sweden  

It is also noteworthy that if your business is based in Japan, then you receive payment on Fridays. The pay period is five days, plus the remaining number of days to Friday. For instance, if your customer places an order on your site on Wednesday, then on Friday of the following week, or 8 business days later, the funds from that order will be sent to your bank account. If customer places an order on your site on Sunday, then on Friday of the same week, or 5 business days later, the funds from that order will be sent to your bank account.

Shopify payment FAQs

Shopify payment FAQs

How do I get paid?

Shopify Payments will transfer funds to the bank account you have entered on the Payment providers page in your Shopify admin. The account you use to accept payouts should be a full checking account or a current account in the UK and Ireland. Please note that you can not get funds if your payout is around $1, depending on the currency you use in your store. The funds will be added to your following payout that satisfies this demand.

Can I get my money faster?

Your pay period will decide the time it takes for Shopify Payments to transfer funds to your bank account. It is impossible to lessen a specific account’s pay period, but Shopify has been trying their best to decrease pay periods for all accounts. You can notice all the transfers to your bank account that Shopify Payments attempts on the payout schedule in Shopify admin.

What counts as a business day?

Business days are from Monday to Friday, excluding federal holidays for retailers in the United States, and statutory holidays for retailers in Canada, the United Kingdom, Ireland, Australia, and New Zealand. You can identify the day a shopper places an order on your website from the time that order was placed in the UTC zone.

Why does my payout show “Paid”, but no funds have been deposited?

Shopify performs daily fund-transfers; however, a majority of banks only process the transfer on business days. In other words, if funds were sent to you on a holiday or a weekend, then you will notice the money in your bank the next day your bank is open. For transfers sent on business days, you will notice the funds by the following day.

If the transfer was sent on a business day, but you do not see the money in your bank account after several days, then the transfer may have failed. It can take up to 3-5 business days for banks to notify us about the failed transfers while Shopify sends out a failed payout notification and update your admin banner with the reason behind the failed payout.

My payout failed, what do I do?

Once there is a transfer failure, payouts to your bank account are put on hold till the issue is settled. To solve the issue that causes your transfers to fail, you can follow the guidance on the Transfer failed banner on your Payouts page. For instance, you may need to update your banking details, or to tap on Retry payout.

If you update your bank account in order to a valid checking account, the failed transfers will be automatically retried in the next 72 hours. If your current account is valid and you do not understand what caused the transfer failure, then you ought to contact your bank promptly to square it right away.

Why are all my payouts 30 days apart?

In some circumstances, your orders are prone to a 30-day payout period based on the items that you offer and following the payment partner for some businesses. You will get direct notifications if your account has a 30-day payout period rather than a regular payout period.

Conclusion

To sum up, the knowledge of When Shopify Pays you is crucial in helping you deal with daily task of managing an online store on this platform. We hope you will have a successful online business soon.

Should you have any questions, do not hesitate to contact us. We are always ready to help you out in case you need anything.


Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.