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How to Remove an Online Sales Channel on Shopify

Last updated: August 01, 2024
Written and researched by experts at AvadaLearn more about our methodology

By Sam Nguyen

CEO Avada Commerce

Sometimes, managing lots of different online sales channels might lead the merchant to be confused. Or in some circumstances, there are some products that you don’t want to sell on a particular online channel, then you have to know how to remove an online sales channel from your Shopify admin.

Therefore, below are things that we have prepared to help you get started.

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Step 1: Select Sales channels

First and foremost, go to your Shopify admin, then click on Settings heading. From Settings heading, select Sales channels

To remove an online sales channel from your Shopify admin on Desktop 1

Step 2: Click the trash can beside the name of the sales channel

From Sale channels, you will see a list of the existing online sales channels in your Shopify admin. Remove the sales channel by clicking on the trash can symbol beside that channel.

To remove an online sales channel from your Shopify admin on Desktop 2

Step 3: Enter the reason for removing the channel

After clicking on the trash can symbol beside the sales channel, a dialog will appear to ask if you want to remove that channel. If you want to remove it with a reason, then enter the reason into the field below, if you don’t, just skip.

To remove an online sales channel from your Shopify admin on Desktop 3

Step 4: Click Remove

To finish the process, click Remove to confirm.

To remove an online sales channel from your Shopify admin on Desktop 4

To remove an online sales channel from your Shopify admin on iPhone (Click here)

  • Step 1: Tap Store then select Settings

Firstly, open your Shopify app, then go to Store. In Store, select Settings.

To remove an online sales channel from your Shopify admin on iPhone 1

  • Step 2: Select Sales channels

In the Settings section, you tap Sales channels to continue

To remove an online sales channel from your Shopify admin on iPhone 2

  • Step 3: Tap the trash can symbol beside the sales channel

From Sales channels, you will find a list of the existing online sales channels in your Shopify admin. Remove the sales channel by
selecting the trash can symbol beside that channel.

remove an online sales channel from your Shopify admin on iPhone
  • Step 4: Tap to confirm

Finally, tap Remove to finish the process.

To remove an online sales channel from your Shopify admin on iPhone 4

To remove an online sales channel from your Shopify admin on Android (Click here)

  • Step 1: Tap Store then select Settings

Firstly, open Shopify app on your phone, then you go to the Store. In Store, select Settings.

  • Step 2: Select Sales channels

In the Settings section, you tap Sales channels to continue

  • Step 3: Tap the trash can symbol beside the sales channel

From Sales channels, you will find a list of the existing online sales channels in your Shopify admin. Remove the sales channel by
selecting the trash can symbol beside that channel.

  • Step 4: Tap to confirm

Finally, tap Remove to finish the process.

Conclusion

To summarize, it’s very easy for a merchant to remove an online sales channel on Shopify with some simple steps mentioned above. We hope that you will find our writing helpful or at least have a good time reading. If you have more questions about online sales channels, don’t hesitate to let us know.


Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.

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