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How to View and Make Comments On A Discount's Timeline on Shopify

Last updated: August 01, 2024
Written and researched by experts at AvadaLearn more about our methodology

By Sam Nguyen

CEO Avada Commerce

After creating a discount on Shopify, you can immediately see the timeline showing the history of its activities on the page of the discount’s settings. As you can see, the timeline displays the time and date when your discount is created or when a discount is enabled or disabled. Also, the date and time used to edit the discount are saved; however, it does not show the specific edit. Besides following the discount’s creation as well as edits, the timeline can allow you to make comments to help offer further detail about the activities associated with this discount. In this article, you will be shown how to view and make comments on a discount’s timeline on Shopify.

How to view and make comments on a discount’s timeline.

Step 1: Select Discounts

After logging in your Shopify admin, you should select Discounts.

how to view and make comments on a discount's timeline

Step 2: Choose the discount name you want to view on the timeline

Next, you can choose the discount name you want to view on the timeline.

Step 3: Move to the Timeline section

To continue, you can go to the Timeline section on the discount’s setting page.

how to view and make comments on a discount's timeline

Step 4: Type a new comment with the emoji face

You can enter a new comment in the box. At the same time, you can choose the emoji face as you like to include an emoji into your comment.

how to view and make comments on a discount's timeline

Take note that only you and the staff can look at comments). If you want to toggle those comment on or off in your timeline, you can click Show comments.

how to view and make comments on a discount's timeline

Step 5: Click the @ sign

You can click the @ sign to mention typical staff members in the comment. When selecting the @ sign, there is a list of the store’s employees appearing.

how to view and make comments on a discount's timeline

Step 6: Click the # sign {#click-#-sign}

In case you want to get some specific orders, customers, draft orders, variants, transfers, and products referenced in your comment, you can click # sign.

how to view and make comments on a discount's timeline

Step 7: Choose the paperclip icon

You can choose the paperclip icon to help attach any files to the comment.

Step 8: Go to Post to insert a new comment

Finally, you can go to Post to insert a new comment into the timeline. Choose X in your comment box to remove the comment on a discount’s timeline.

how to view and make comments on a discount's timeline

Step 9: Click Save.

Don’t forget to click Save to complete your current work.

how to view and make comments on a discount's timeline

Conclusion

With the above-mentioned steps on how to view and make comments on a discount’s timeline, you can easily manage your discount in an effective way. We hope this article can help you find out more interesting things on Shopify.


Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.

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