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Update Automatic Fulfillment Settings of Gift Cards on Shopify

Last updated: August 01, 2024

Written and researched by experts at AvadaLearn more about our methodology

CEO Avada Commerce

You need to ship the products to customers after they make an order. In Shopify, this process is referred to as fulfillment. As I mentioned in the previous topic, a gift card is a special kind of products that it also has fulfillment settings. If you want to know how to adjust this setting, do not miss this piece of writing because I will show you how to update automatic fulfillment settings of gift cards on Shopify.

How to update automatic fulfillment settings of gift cards

Step 1: Select Checkout

From the admin page of your Shopify account, click on Settings. After that, press on Checkout in the first column of the list.

update automatic fulfillment settings on gift cards

Step 2: Change fulfillment settings

In Checkout, there are smaller categories to make it easier for users to use. Scroll down and find the section named Order processing. The Order processing includes three stages of settings, however, in this topic, I will focus on the second one which is After an order has been paid. By default, it is Automatically fulfill only the gift cards of the order. You have to change it into Do not automatically fulfill any of the order’s line items which stays on the third place of the options list.

update automatic fulfillment settings on gift cards

Step 3: Save the update

After changing, remember to save all changes. There are two ways to record it. In the first one, you can scroll down to the end of the settings and click Save. However, it is quite time-consuming to do it that I recommend you to do the second way. After changing, a message of unsaved changes will appear on the head of the page, press on the Save button to end the action.

To update automatic fulfillment settings on gift cards on iPhone (Click here)

Step 1: Log-in to your Shopify account on the app, choose Store then Settings.
Step 2: Tap on Checkout which stays on the third place of the Store settings list.
Step 3: Under Order processing section, select the option Do not automatically fulfill any of the order’s line items in After an order has been paid. By choosing this, you can manually manage the delivery of the order.
Step 4: For completing the action, tap Save. If you forget, the settings of the fulfillment will not change which means it keeps the default as Automatically fulfill only the gift cards of the order.

To update automatic fulfillment settings on gift cards on Android (Click here)

Step 1: On Shopify app, log-in to your account then go to Store at the right corner of the display. Next, choose Settings.
Step 2: Find Checkout in the Store settings.
Step 3: Look for the Order processing section and After an order has been paid. Tap Do not automatically fulfill any of the order’s line items
Step 4: Select Save to end the process.

Summary

In conclusion, I have given you the guidance for updating automatic fulfillment settings of gift cards on Shopify. There is a note that the gift card in the order which has medium or high risk will not be automatically fulfilled. For more options, you can head to the order’s detailed page to know more about the fulfillment settings. With my effort to share about gift card fulfillment, hope that it can help you. For more instruction like this, check out our posts on products.

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Sam Nguyen

Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.