How to Reset Your Password on Shopify
By Sam Nguyen
You need to reset your password in case you forget it for some sort of gold-fish-brain situation. Or more seriously, you have some troubles with security. Believe it or not, even though resetting password seems to be familiar with most people, due to the fact that it’s quite the same process among different platforms. There is still something to note down with resetting a password on Shopify.
First, there is no difference between resetting the password of the owner’s account and the staff member’s account.
Second, only account owners can reset a store password. Therefore, as an account owner, you can reset store password yourself. But if you are a staff member, you need to ask the account owner to help you with that.
Third, if you attempt to reset your password too many times or have too many failed login processes, you will be prevented from logging in your own account for 6-12 hours.
Step 1: Go to Shopify login site
Access the Shopify login site in this link.
Step 2: Click Forgot in the Password field
After clicking on the link, you will be directed to the login site. Click on Forgot? to start the procedure.
Step 3: Enter your email used for the login procedure
In the blank field, you are required to put in your email address. After that, click Email instructions and Shopify will send you an email with a guide and reset link inside.
Step 4: Click the reset link in your email browser
Open your email browser and check new email from Shopify. The reset link will be included and highlighted, click on it.
In case the link doesn’t work, you can use this structure of link instead:
www.your-store-name.myshopify.com/admin/auth/login
Step 5: Enter a new password and confirm your sequence
After being directed to the password-reset site, you are asked to input a new password.
Please note that you should set a matchless password. A unique and different one would be strong enough to secure your account.
Click Reset password to confirm your procedure.
Step 6: Login your account with the new password
Now, let’s go back to Shopify login site and log in with your new password!
To reset your password on iPhone (Click here)
- Step 1: From Shopify app’s login screen, tap Forgot password
After opening the Shopify app on your iPhone, for the first time use the app, or you have logged out previously, a login screen will be there and wait for you.
On this screen, you need to tap on Forgot password? to start the sequence.
- Step 2: Enter your email used for the login procedure and tap Done
In the blank field, you need to put in your email address. After that, tap Done and Shopify will send you an email with a guide and reset link inside.
- Step 3: Check your email and click the link included in it
Check new email from Shopify by your smartphone. The reset link will be included and highlighted, tap on it.
- Step 4: Enter a new password and confirm it
After being directed to the password-reset site, you are asked to input a new password in the blank field
Please note that you should set a matchless password. A unique and different one would be strong enough to secure your account.
Type your new password again in Confirm password.
- Step 5: Tap Reset password
After giving a new password, you have to tap Reset password to confirm your procedure.
- Step 6: Login your account with the new password
Now, let’s open the Shopify app again and log in with your new password!
To reset your password on Android (Click here)
- Step 1: From Shopify app’s login screen, tap Forgot password
After opening the Shopify app on your smartphone, for the first time use the app, or you have logged out previously, a login screen will be there and wait for you.
On this screen, you need to tap on Forgot password? to start the sequence.
- Step 2: Enter your email used for the login procedure and tap Done
In the blank field, you need to put in your email address. After that, tap Done and Shopify will send you an email with a guide and reset link inside.
- Step 3: Check your email and click the link included in it
Check new email from Shopify. The reset link will be included and highlighted, tap on it.
- Step 4: Enter a new password and confirm it
After being directed to the password-reset site, you are asked to input a new password in the blank field
Please note that you should set a matchless password. A unique and different one would be strong enough to secure your account.
Type your new password again in Confirm password.
- Step 5: Tap Reset password
After giving a new password, you have to tap Reset password to confirm your procedure.
- Step 6: Login your account with the new password
Now, let’s open the Shopify app again and log in with your new password!
Summary
Resetting password is very important procedure in terms of keeping your store account secured. By that, you can ensure your reputation as well as the safety of your own business. Therefore, do not hesitate to reset your password if you realize some potential threat ahead.
Related Posts:
- How to Add Password Protection to your Online Store on Shopify
- How to Remove Password Protection From your Shopify Store
- How to Edit your Password Page Settings on Shopify
