Home > BigCommerce > Docs > How much does BigCommerce Cost?

How much does BigCommerce Cost?

Last updated: August 01, 2024
Written and researched by experts at AvadaLearn more about our methodology

By Sam Nguyen

CEO Avada Commerce

As a public technology company, BigCommerce provides eCommerce platforms for all types of business, including new start-up enterprises or even skilled sellers who are all set to use advanced BigCommerce’s features such as Product Filtering or developed API (Application Programming Interface) calls.

Once having signed up to open a store, there are multiple choices of plans for your business based on your wanted feature set and the sales volume. The chosen plan will be automatically upgraded as your sales volume increases in 12 months. However, you can upgrade the features at any time if you need to use them for your business.

BigCommerce’s Pricing Philosophy

The pricing philosophy of the company is to create “a fair, predictable, and competitive pricing model for growing brands”. Hoping to make users more confident in purchasing, BigCommerce only charges for legal orders while checking the business’s monthly bill.

There is a wide range of merchants on BigCommerce which successfully built their brand and received lots of income

How much does BigCommerce cost?

The price of BigCommerce is based on the business’s revenue and the available features of your set. By offering four pricing plans ranging from $39per month to $399 per month. Normally, the price of $79 is the most popular because it meets the basic needs when doing business on BigCommerce. Besides, there is also customized pricing for enterprises.

BigCommerce’s pricing plans

BigCommerce’s free trial

If your business is not sure which plan is suitable, BigC lets you try their system for free within 15 days. During this time, both basic and advanced features will also be available for you to have the best experience on BigCommerce. You don’t need a credit card to sign up, and there is no obligation and no risk for users while creating. Don’t forget, if you’re losing direction in branding, BigCommerce has a system of Frequently Asked Questions (FAQs) and a support team to connect you with existing platforms.

If your trial is about to end, BigCommerce will remind you to upgrade your store into a standard plan or more. If you do not intend to continue, the system will keep your store’s data for a short amount of time — choose a subscription plan to get your store up and running again. During this time, customers cannot access your business. And after checking, the system will automatically delete your store.

BigCommerce’s Standard plan

Standard Plan is often used by small businesses or starting out Ecommerce shops with the most fundamental feature needed for your store. The package costs $29,95 per month includes some outstanding feature such as:

Sales Channel:

  • Online storefront
  • Point of sales
  • Amazon/Ebay/ Walmart
  • Facebook/Instagram or Google shopping

Feature:

  • Mobile responsive website
  • BigCommerce mobile app
  • Page Builder
  • Single-page checkout
  • Online sales per year up to $50k
  • Coupons, discounts and gift cards, and more feature below:

Features of Standard Plan provided by BigCommerce

Service and Support: 24/7 tech support (phone, chat, & ticket)

Payment Processing:

  • No transaction fees to use leading payment gateways
  • Paypal fee: 2.9% + $0.30 per transaction

BigCommerce’s Plus plan

Since your sales volume reaches the maximum of $50k, BigCommerce will automatically upgrade your plan into the Plus. With the price of $79,95 per month, this plan would suit small to medium-size enterprises as BigCommerce started to provide some of the advanced features to manage your store. Here are some significant supports in this plan:

Features:

  • Persistent cart
  • Stored credit cards
  • Customer groups and segmentation: By gathering your customer into groups, you can easily target your potential and loyal customers for your strategies.
  • Abandoned cart saver: This will allow your business to send a reminder to shoppers if they haven’t finished purchasing your products
  • Online sales per year up to $180k

Payment Processing:

  • No transaction fees for using leading payment gateways
  • Paypal fee: 2.5% + $0.30 per transaction, which is cheaper than the Standard plan

BigCommerce’s Pro plan

The pro pricing plan costs $299,95 per month, includes services available in the Standard and Plus plan, but with a comprehensive set of features:

Features:

  • Google customer reviews
  • Custom product filtering: this allows customers to search for a particular product by its color or size

Payment Processing:

  • Paypal fee: 2.2% + $0.30 per transaction

BigCommerce’s Enterprise plan

This is a fully custom plan for your business, including all kinds of features of the three plans above. Some outstanding features include:

  • Custom online sales per year (Calculated on a trailing 12-month basis)
  • Express routing, priority support, and customer success management available: Whenever you need technical support, your call will be prioritized first by BigCommerce’s expert support team.
  • API support
  • Payment processing through Paypal is lower per transaction with 2.2% + $0.30

With Enterprises Plan on BigCommerce, the business will be fully covered by top services and feature to boom your store

Thus, this plan would power your team’s success with the best full-service open platform.

Additional BigCommerce fees

Even though there are no understated fees, you should pay attention to some extra costs to ensure your online store goes as planned and as far as possible. The information below provides you with the aforementioned costs that go along with operating a website on BigCommerce:

If you want to pay online by credit or debit cards, it’s obligatory to accommodate a payment processor with your online store. This applies to every kind of software with an eCommerce basis you utilize for establishing your shop.

The common prices for payment processing, specifically card-not-present transactions (which is simply every kind of dealing for an online shop) are approximately 2.9% + $0.30 for each transaction you make. These numbers are practical and recognizable in popular payment processors, namely Square and Stripe.

Nevertheless, one more option is available if you are a BigCommerce user. BigCommerce has signed a deal with PayPal, which is operated by Braintree. This allows access to lower payment processing rates for credit and debits dealing. These rates are reduced and can only be applied to US-based good sellers. The higher the level of BigCommerce pricing plans is, the lower the rates for dealers are.

For BigCommerce users, however, there is another option. BigCommerce has negotiated a deal with PayPal powered by Braintree to offer lower payment processing rates for credit and debit transactions. These reduced rates are available only to US-based merchants. Rates are lower for merchants on higher-level BigCommerce pricing plans. Here’s a breakdown:

Extra fees of payment processing for each option in BigCommerce

How to choose BigCommerce plans?

There are some criteria to take into account when choosing BigCommerce’s plans. What is your maximum starting value? How big do you want the size of your business to be? Are you trying to sell high volumes of a type of goods? The information below shall clarify and enlighten your wonders:

Standard plan

This is the entry-level, which means your beginning value must consistently be the lowest, particularly under $50k throughout the year. If your annual income surpasses this point, you won’t be able to use the Standard plan anymore and immediately get upgraded to the Pro plan (which requires $50k more each month).

These threshold limits are in no way beneficial to shops that want to sell great loads of low-margin goods. For that reason, only small-sized commerce websites should use this pricing plan. This plan is also the one with the least access to all services and features, notably abandoned cart recovery or the ability to make groups.

Plus plan

This is for medium-sized online shops that are able to produce no more than $180k annually. Compared to the Standard plan, this offers you some more advanced features: the “Abandoned cart saver” which makes it possible to reach out to users who didn’t finish the purchase process and motivates them to do so by saving their credit card information.

Pro plan

This is for stores that can generate $180k to $1M a year.

Besides the mentioned features, there are other features to take notice of: the most appealing is “Faceted Search”, which allows buyers to sort and filter items; the ability of owners to install third-party SSL certificates, which enables them to modify their checkout domain.

Enterprise plan

This is for stores that want to obtain a VIP service. You will get access to promising benefits, from priority support, custom filtering options, a staging development environment to a devoted account manager to help you operate and develop your online shop effectively. However, you need to be at a certain level of wealth to have this plan, as you need to make from about $400k to $500k a month at least. You’ll also be required to request a quote from BigCommerce to figure out the exact price.

Seeking Help when choosing a BigCommerce’s plan

Tips to save money on BigCommerce

While doing business, you may easily get overloaded with plenty of costs that operating an online shop demands. Luckily, BigCommerce gives some helpful suggestions on how to save, or at least not overspend.

Billing options

You can choose either monthly or yearly billing. For those who choose the Pro or Plus plan, you can get a 10% discount from yearly billing. While it sounds worthy of trying, in the long run, it may cost more in total, since there is no refund if you decide Bigcommerce is no longer suitable for you to pull off business.

As a consequence, we advise you to go for the monthly option, especially in the first year of running your online shop. Once you are accustomed to the format and feel like you can go a long way with your store, you can switch to the yearly plan and save up to 10% of the expense.

Appealing design themes

A beautiful, eye-catching design theme can take up a considerable portion of the first impression and thereby, your store’s success. Owners who are not masters at web design can look for nice-looking themes or templates that can bring greatness to their shops on many sites online.

Though BigCommerce offers some tools to assist your editing of the design, you will have to change the code to make bigger effects. When starting a business, a lot will go for hiring professional designers, which can consume their budget remarkably. Therefore, you should take time and be patient when choosing a template that doesn’t need too much customization.

Some themes are already available on the website of BigCommerce

Using PayPal to get cheaper payment processing

By collaborating with PayPal (powered by Braintree), BigCommerce offers sellers some discounts on credit and debit card processing rates. Unfortunately, so far this is only available to Pro, Plus, or Enterprise plan users and those who have their stores based in the United States.

Conclusion

We have given you overall pricing information about BigCommerce and also some tips to optimize your money in using this site. There is no doubt that BigCommerce is a legit and trustworthy platform to invest in. We hope you find this useful, and if you have any questions or suggestions, please do not hesitate to leave a comment below.


Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.

Stay in the know

Get special offers on the latest news from AVADA.