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How to Deactivate a Fulfillment Service on Shopify

Last updated: August 01, 2024
Written and researched by experts at AvadaLearn more about our methodology

By Sam Nguyen

CEO Avada Commerce

In the previous posts, I have discussed with you guys about how to activate a fulfillment service like Shipwire or even a custom fulfillment service. But in the case that you are no longer want to use these services, what can you do with them? You deactivate those fulfillment services. In this post, I will share with you the shortest way to deactivate a fulfillment service.

To help you easier to understand, I have prepared some steps on how to deactivate a fulfillment service on Desktop, iPhone, and Android.

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How to deactivate a fulfillment service

Step 1: Go to Shipping

The first thing you will have to do is going to this link and logging into your Shopify account. You will see the Setting section in the bottom left corner of the screen. In this section, choose Shipping which is between the Checkout and Taxes section.

To deactivate a fulfillment service on Desktop 1

Step 2: Click Manage services

In the Shipping details screen, scroll down to the Active dropshipping and fulfillment services section. In here, you click on the Manage services button which is on the right side of your screen.

To deactivate a fulfillment service on Desktop 2

Step 3: Click Edit

In this step, you will see various fulfillment services such as Shipwire, Rakuten, Amazon Multi-Channel Fulfillment, and Custom order fulfillment. Choose the one that you want to remove, end then click on the Edit button beside that service.

To deactivate a fulfillment service on Desktop 3

Step 4: Deactivate service

To Deactivate that service, you can click on the Deactivate button, or Delete button.

To deactivate a fulfillment service on Desktop 4

Step 5: Confirm

Once you have clicked that button, there will be a small dialog appear. To confirm, you need to click Deactivate or Delete one more time. You can also click Cancel to stop the confirmation process if you not sure about your changes.

To deactivate a fulfillment service on Desktop 5

To deactivate a fulfillment service on iPhone (Click here)

  • Step 1: Tap Setting The first thing you will have to do is opening the Shopify app on your phone. Afterward, you tap Store. In the store section, tap on the Setting button.

  • Step 2: Tap Shipping In the second step, scroll down to the Store settings section. Under that section, tap Shipping which is between the Checkout and Taxes option.

  • Step 3: Tap Manage services In the Shipping details screen, scroll down to the Active dropshipping and fulfillment services section. In here, you tap on the Manage services button.

  • Step 4: Tap Edit In this step, you will see various fulfillment services such as Shipwire, Rakuten, Amazon Multi-Channel Fulfillment, and Custom order fulfillment. Choose the one that you want to remove, end then tap on the Edit button beside that service.

  • Step 5: Tap Deactivate To Deactivate that service, you can tap on the Deactivate button, or Delete button.

  • Step 6: Confirm Once you have tapped that button, there will be a small dialog appear. To confirm, you need to tap Deactivate or Delete one more time. You can also tap Cancel to stop the confirmation process if you were not sure about your changes.

To deactivate a fulfillment service on Android (Click here)

  • Step 1: Tap Setting The first thing you will have to do is opening the Shopify app on your phone. Afterward, you tap Store. In the store section, tap on the Setting button.

    To deactivate a fulfillment service on Android 1
  • Step 2: Tap Shipping In the second step, scroll down to the Store settings section. Under that section, tap Shipping which is between the Checkout and Taxes option.

    To deactivate a fulfillment service on Android 2
  • Step 3: Tap Manage services In the Shipping details screen, scroll down to the Active dropshipping and fulfillment services section. In here, you tap on the Manage services button.

    To deactivate a fulfillment service on Android 3
  • Step 4: Tap Edit In this step, you will see various fulfillment services such as Shipwire, Rakuten, Amazon Multi-Channel Fulfillment, and Custom order fulfillment. Choose the one that you want to remove, end then tap on the Edit button beside that service.

    To deactivate a fulfillment service on Android 4
  • Step 5: Tap Deactivate To Deactivate that service, you can tap on the Deactivate button, or Delete button.

    To deactivate a fulfillment service on Android 5
  • Step 6: Confirm Once you have tapped that button, there will be a small dialog appear. To confirm, you need to tap Deactivate or Delete one more time. You can also tap Cancel to stop the confirmation process if you were not sure about your changes.

    To deactivate a fulfillment service on Android 6

Conclusion

Above is the brief tutorial on how to deactivate a fulfillment service on Shopify. I hope that this instruction can support you and your crew when dealing with fulfillment services.

For further information, you can read our other posts about adding and managing domains.


Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.

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